Privacy Policy
Effective Date: June 26, 2026
1. Introduction and Company Information
This Privacy Policy explains how Northbridge Product Marketing Studio collects, uses, discloses, stores, and protects personal information in connection with its product-marketing services, website, communications, and related business activities. Northbridge Product Marketing Studio is committed to handling personal information in a manner that is lawful, fair, transparent, and consistent with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy legislation.
Northbridge Product Marketing Studio
245 King Street West, Suite 1800
Toronto, ON M5V 1J5
Canada
Email: [email protected]
Phone: +1 (416) 782-4593
For the purposes of this Privacy Policy, “personal information” means information about an identifiable individual, as defined under applicable Canadian privacy laws.
2. Data Collection and Processing
Northbridge Product Marketing Studio may collect personal information directly from you, automatically through your use of our website or digital services, and from third parties where permitted by law. The types of personal information we may collect include:
- Contact details, such as name, email address, phone number, company name, job title, and mailing address;
- Business and professional information, including marketing preferences, project requirements, and communications history;
- Website and device information, such as IP address, browser type, operating system, device identifiers, pages viewed, and referral data;
- Usage data, analytics data, and interaction data relating to our website, emails, forms, and digital content;
- Billing and payment-related information, where applicable, such as invoicing details and transaction records;
- Any other information you choose to provide to us in the course of inquiries, consultations, or service delivery.
We may process personal information by collecting, recording, organizing, storing, using, disclosing, transferring, and deleting it as necessary for our business operations and service delivery.
3. Purpose of Data Processing
Northbridge Product Marketing Studio processes personal information for the following purposes:
- To respond to inquiries and communicate with clients, prospects, and business partners;
- To provide product-marketing services, including strategy, campaign planning, content development, market research, and related consulting;
- To manage client relationships, contracts, billing, and administrative matters;
- To operate, maintain, and improve our website, services, and internal business processes;
- To analyze website performance, user engagement, and marketing effectiveness;
- To send service-related notices, updates, and, where permitted, marketing communications;
- To detect, prevent, and address fraud, security incidents, and misuse of our services;
- To comply with legal, regulatory, tax, accounting, and recordkeeping obligations;
- To establish, exercise, or defend legal claims.
4. Legal Basis for Processing
Under Canadian privacy law, we generally rely on consent, contractual necessity, legitimate business purposes permitted by law, and legal obligations to process personal information. Depending on the circumstances, Northbridge Product Marketing Studio may process personal information on the following bases:
- Consent: Where you have provided express or implied consent for a specific purpose;
- Contractual necessity: Where processing is necessary to enter into, manage, or perform a contract with you or your organization;
- Legitimate business purposes: Where processing is reasonably required for our business operations and is appropriate in the circumstances, subject to applicable law;
- Legal or regulatory obligations: Where processing is required to comply with applicable laws, regulations, court orders, or lawful requests;
- Protection of rights and security: Where processing is necessary to protect our rights, property, personnel, clients, or systems.
Where consent is required, you may withdraw it at any time, subject to legal or contractual restrictions and reasonable notice.
5. Data Sharing and Third Parties
Northbridge Product Marketing Studio does not sell personal information. We may disclose personal information to third parties in the following circumstances:
- Service providers: Vendors that support our operations, such as hosting providers, analytics providers, email delivery services, customer relationship management tools, payment processors, IT support, and professional advisors;
- Business partners and clients: Where necessary to deliver services, coordinate projects, or fulfill contractual obligations;
- Legal and regulatory authorities: Where required or permitted by law, including in response to lawful requests, court orders, or regulatory investigations;
- Corporate transactions: In connection with a merger, acquisition, financing, reorganization, asset transfer, or similar transaction, subject to appropriate confidentiality protections;
- Protection and enforcement: To protect the rights, safety, and security of Northbridge Product Marketing Studio, our clients, users, or the public.
We require third parties that process personal information on our behalf to protect it using appropriate contractual, technical, and organizational safeguards consistent with applicable law.
6. Data Transfer to Third Countries
Some of our service providers or systems may be located outside Canada, including in the United States or other jurisdictions. As a result, personal information may be transferred to, stored in, or accessed from countries outside Canada. When personal information is transferred outside Canada, it may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those countries.
Northbridge Product Marketing Studio takes reasonable steps to ensure that cross-border transfers are subject to appropriate safeguards, including contractual protections, access controls, and security measures designed to protect personal information.
7. Storage Duration
Northbridge Product Marketing Studio retains personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal, accounting, or reporting requirements, and to resolve disputes or enforce agreements.
The retention period depends on the nature of the information and the purpose of processing. When personal information is no longer required, we will securely delete, anonymize, or destroy it in accordance with our retention practices and applicable law.
8. User Rights
Subject to applicable Canadian privacy laws and any legal exceptions, you may have the following rights regarding your personal information:
- Access: To request access to the personal information we hold about you and information about how it is used and disclosed;
- Rectification: To request correction of inaccurate, incomplete, or outdated personal information;
- Erasure: To request deletion of personal information in appropriate circumstances, subject to legal retention obligations;
- Restriction: To request that we limit certain processing of your personal information in appropriate circumstances;
- Data portability: To request a copy of certain personal information in a structured, commonly used format where applicable law provides such a right;
- Objection: To object to certain processing activities, including some forms of direct marketing where applicable.
To exercise any of these rights, please contact us using the details provided in the “Contact Information” section below. We may need to verify your identity before responding to your request. We will respond within the time required by applicable law or, if no specific period applies, within a reasonable time.
9. Withdrawal of Consent
Where our processing of personal information is based on your consent, you may withdraw that consent at any time by contacting Northbridge Product Marketing Studio. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal, nor will it affect processing where another legal basis applies.
Please note that withdrawing consent may limit our ability to provide certain services, respond to requests, or maintain ongoing communications.
10. Right to Complain
If you have concerns about how Northbridge Product Marketing Studio handles your personal information, we encourage you to contact us first so we can address your concerns promptly and fairly.
You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, a provincial privacy regulator. Contact details for the relevant regulator may be found on the regulator’s official website.
11. Data Security
Northbridge Product Marketing Studio uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures may include:
- Access controls and authentication measures;
- Encryption where appropriate;
- Secure storage and transmission practices;
- Staff confidentiality obligations and privacy training;
- Monitoring for security incidents and unauthorized activity;
- Regular review of security practices and vendor safeguards.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.
12. Contact Information
If you have questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:
Northbridge Product Marketing Studio
245 King Street West, Suite 1800
Toronto, ON M5V 1J5
Canada
Email: [email protected]
Phone: +1 (416) 782-4593
13. Changes to Privacy Policy
Northbridge Product Marketing Studio may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will take reasonable steps to notify you, which may include posting the updated Privacy Policy on our website and updating the effective date above.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.